Terms & Conditions

Terms of Use

This website is provided to you under the following "Terms of Use" and any amendments or supplements made to them that may be posted by CozeeCoo™, LLC Your use of this website confirms your consent to be bound by the terms and conditions of the Agreement and shall be enforceable in the same way as if you had signed the Terms of Use agreement. If you are not willing to accept the terms and conditions in this agreement, we request that you do not use this web site.

Ownership

CozeeCoo™, LLC owns this website. All right to, title to, and interest in the "Content" displayed, including but not limited to the look and feel, the data, the information, the text, the graphics and images, the designs, the trademarks and URL are the property of CozeeCoo™, LLC or its respective partners, agents or third parties.

Changes to the Terms of Use Agreement

CozeeCoo™, LLC may make modifications to the Terms of Use Agreement from time to time and will post any such changes on the web site. Your continued use of the web site or placement of orders following the posting of changes constitutes your acceptance of any such changes.

Privacy Policy

CozeeCoo™, LLC may store information you enter on our site when you provide information about yourself during the creation of a customer account, inquiry submissions, purchases, promotion participation, or registering for our newsletter. You may choose to not provide certain personal information, but this may limit your ability to use certain aspects of the site.

CozeeCoo™, LLC collects, uses and shares your personal data to improve the quality of our services, to notify you of specials, promotions, and to enhance and personalize your shopping experience.

CozeeCoo™'s Privacy Policy applies to use of this site, and its terms are made a part of these Terms & Conditions by this reference. Additionally, by using the site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

At any time you may choose to stop receiving electronic communication from cozeecoo.com by:

Clicking “Unsubscribe from this list” at the bottom of the newsletter.
E-mailing CozeeCoo™, LLC Customer Service at Contact Us.

Rules of Conduct

This website and all content and information therein is provided strictly for personal, non-commercial use. Unauthorized use of the website is prohibited. You may not reproduce, copy, distribute, sell, rent, modify, publish, publicly display, adapt, or create derivative works from the content of the website. CozeeCoo™, LLC reserves the right to terminate your access to the website at any time and for any reason, with or without cause. If you wish to terminate your own account please contact our customer support at Contact Us.

Please send any concerns regarding our privacy policy to our Customer Service page.

Electronic Communication

When you communicate with us through our website or other forms of electronic media, you are communicating with us electronically. You agree that all electronic communication that we provide to you is equivalent to communications in writing and will have the same effect as if they were in writing and signed by the party sending the communication.

Compliance with the Law

You agree to comply with all applicable local laws regarding your use of this web site, including, and without limitation, laws regarding import/export of technical data by virtue of your online transmission.

User Conduct

You understand and agree that all "content" as referenced above is the sole responsibility of the person with who the Content originated. Therefore, you are responsible for all content that you disseminate or transmit through or by means of the website. You agree that you will not use the CozeeCoo™, LLC website in any way to:

  1. Post, disseminate, or transmit any content that is unlawful, harassing, defamatory, abusive, threatening, obscene, harmful, or invasive of another's privacy;
  2. Post, disseminate, or transmit and content that infringes or violates any party's copyright, trademark, patent, trade secret, or other proprietary right;
  3. Post, disseminate, or transmit any worms, viruses, or other harmful or destructive files, codes or programs;
  4. Post, disseminate, or transmit any unauthorized advertising, promotional materials, spam or any type of unsolicited mass e-mail to people or entities that have not agreed to be a part of such mailings;
  5. Impersonate or falsely misrepresent any person or entity to hide the origin of any content transmitted through the CozeeCoo™, LLC website;
  6. Post, disseminate, or transmit and content that you do not have the right to do so.
  7. Act in any manner that might disrupt another user's ability to engage in real-time exchanges of communication;
  8. Interfere with or disrupt in any way the website or servers or networks connected to the CozeeCoo™, LLC website;
  9. Electronically stalk or harass another user;
  10. Collect or store personal data about others;
  11. Engage in any activities that would violate personal privacy rights of others;
  12. Use the CozeeCoo™, LLC website for any illegal purpose; or international law.
  13. Intentionally or unintentionally violate any applicable local, state, national, or international law.

Protection of Intellectual Property Rights

You understand that all content throughout the CozeeCoo™, LLC website (Intellectual Property Rights) is protected by copyrights, trademarks, patents or other proprietary rights and laws. With the exception of a written authorization signed by an authorized CozeeCoo™ employee, you agree not to copy, modify, rent, lease, loan, sell, assign, distribute, license, reverse engineer, or create derivative works based on the CozeeCoo™, LLC website or any content available throughout the website.

Content Storage

You agree that CozeeCoo™, LLC has no responsibility or liability for the deletion of or failure to store any messages, communications, or other Content maintained, disseminated, or transmitted through the CozeeCoo™, LLC website.

Pricing

We will add sales tax for those orders delivered to specific states that require a sales tax charge. Each customer is solely responsible for all sales/use taxes applicable to orders shipped to all other locations.

Risk of Loss

All items purchased from CozeeCoo™, LLC are delivered to shipment carriers. The risk of loss and title for such items pass to you upon our delivery to the carrier.

Fabric Disclaimer and Cleaning Instructions

CozeeCoo™, LLC fabrics are 100% organic cotton. CozeeCoo™, LLC guarantees all products to be free of manufacturer defects for 6 months from the purchase date. This guarantee applies to the original purchaser only and does not include normal wear and tear, fabric thinning, pilling, or damage to the material from outside forces. Please contact Contact Us if you believe you have received a defective product.

When washing any of your baby’s clothes, think less is more. You want to use a detergent that doesn’t contain any fragrances, dyes, or other extras that can irritate your baby’s already sensitive skin. You will also want to avoid anything that has optical brighteners. Just a nice, gentle cleaner is all that is needed, please no bleach. It’s also important that your detergent doesn’t leave any residues that could cause irritation or leave the fabric not as soft as before. You can add white vinegar to the wash as a natural fabric softener. Wash on gentle cycle with cold water. This will help maintain the quality of the fabric for longer. Hand washing is another alternative if you have the time. Just be sure to completely rinse all of the soap from the item so it won’t discolor the fabric or irritate baby’s skin.
This is the best way to wash your certified organic cotton garment:
  • Cold water
  • Gentle cycle
  • Hang or lay flat to dry.
  • Tumble dry on low heat or cool setting.

Disclaimer

Be sure to take your baby's arms out of the CozeeCoo™ regularly for arm exercises.

The CozeeCoo™ is intended to be worn over a diaper and clothing that is snug fitted and breathable (ideally 100% cotton).

We caution against wearing baby products over the CozeeCoo™ such as an additional swaddle blanket, clothing, jacket, sleeping sack, etc.

Please do not pick up your baby by the CozeeCoo™ garment.

Please use caution if your baby is healing from a circumcision surgery or any groin related complications. Because our design loops under the baby's legs, extended arm movements could apply added pressure to the groin area. That being said, following instructions from your doctor and using a padded diaper should be caution enough.

It is recommended by the American Academy of Pediatrics (AAP) to stop swaddling when infants start to roll (around 2-3 months). If the CozeeCoo™ is necessary to assist with health concerns through this time, we recommend also using fixed anti-roll pillows.

Babies should be under adult supervision at all times while wearing the CozeeCoo™.

CozeeCoo™, LLC is not responsible for any injuries or death that may occur while using any of our products. Please use common sense before and while using any of our products.

If you see any defects or abnormal wear and tear, please inform us immediately at Contact Us

CozeeCoo™, LLC's product meets the Consumer Product Safety Commission (CPSC) safety requirements.

CozeeCoo™, LLC makes no warranties as to the results that may be obtained from the use of the CozeeCoo™, LLC website or as to the accuracy, quality, or reliability of any information obtained through the site.

You understand and agree that any information downloaded from the CozeeCoo™, LLC website to your personal computer is done at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of such information.

Limitations of Liability

You understand and agree that under no circumstances will CozeeCoo™, LLC be liable for indirect, special, incidental, or consequential damages of any sort, however caused.

Indemnification

You agree to indemnify and hold harmless CozeeCoo™, LLC, its directors, officers, employees, agents, co-branders, and affiliates, from and against any and all liability, loss, claim, demand, dispute, damages, including without limitation, reasonable attorneys' fees and costs of litigation resulting from or in any way connected with your use of the CozeeCoo™, LLC website.

Patent & Trademark Notices

The CozeeCoo™ garment is a patent pending design, protected by law and owned by CozeeCoo™, LLC. The CozeeCoo™ logo, "CozeeCoo", is a trademark of CozeeCoo™, LLC.

Suspension or Termination of the Website

You agree that CozeeCoo™, LLC, in its sole discretion, at any time, may suspend or terminate your use of the site, and may remove or delete any or all of your Content within the site without prior notice to you. Further, you agree that CozeeCoo™, LLC will not be liable to you or to any third party for the consequences of any suspension or termination of your use of or access to the site.

Limitations of Actions Against CozeeCoo™, LLC

You agree that any claim or cause of action coming from your use of the CozeeCoo™, LLC website or the Terms of Use Agreement must be filed within one year after such claim or cause of action arose or it shall be forever barred, notwithstanding any statute of limitations or other law to contrary.

Shipping Policy 

Shipping

Please note that domestic charges may occur at the customer’s expense, especially for international orders where additional duties and taxes may apply. These rates and shipping times are calculated at checkout according to the shipping locations, current world circumstances (such as weather, natural disasters, the ongoing COVID-19 impacts, etc.) and shipping rates. Rates may change.

Estimated Shipping Times 

 

USPS Priority Mail

Domestic 3-5 business days

International 6-10 business days

 

USPS Priority Mail Express

Domestic -Next day - 2 business days

International 3-5 business days

 

We reserve the right to not ship to certain areas, in the event shipping charges are too costly.

Important Disclaimer for Orders Shipping Outside of the USA:

When ordering from CozeeCoo.com, the customer/recipient is responsible for assuring the product can be lawfully imported to the destination.

Customs policies vary widely. Customs delays can affect original delivery estimates. Some countries don't charge import fees for shipments that fall below a minimum value. Other countries may subject packages to import taxes, fees, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the package arrives at the country of destination. Please contact the customs office of the destination country for more information.

Import Fee calculations are (among others):

  • Product category and price
  • Shipping costs and package weight
  • Customs clearance channel
  • Import taxes based on custom duty amounts

These charges are not included in CozeeCoo's product price or shipping and handling cost. Such charges are the buyer’s responsibility as we only charge the transportation fee for orders.

Import Regulations

The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country.

Note:

  • Customs offices in some countries or regions require the importer of record to provide a form of identification before releasing a shipment, such as a Passport, Tax ID, etc.  

Shipping Methods 

We ship using USPS or UPS for domestic and international orders. International customers are responsible to pay all taxes and duties, should they occur when their local post office delivers the package. 

Packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts. Keep in mind international orders will take longer to receive than domestic shipping times. 

CozeeCoo™, LLC reserves the right to cancel any order.

Return Policy

Return

We hope you love you order, like so many of our customers do. However, if you have questions, concerns or are not satisfied with your purchase and would like to request a return label, please send us a message on CozeeCoo's Contact Us page. Due to the nature of our product, refunds are only accepted for unopened packages. Refunds will be returned to the original method of payment excluding shipping charges once the package is received.

We are confident in our size chart as it's based off of the World Health Organization (WHO) child growth standards. The sizes are rather accurate -especially when referring to the height/arm span measurement. Please refer to our size chart located on our product (shop) page. We do understand that the same measurements can come in a beautiful array of different baby figures so if for any reason the CozeeCoo is still not fitting properly, please send us a message on our Contact Us page so we can work together to ensure a proper fit for your baby.

Exchange

We do not offer direct exchanges. If you require a different size, please go through the return steps and purchase a separate order. If you have any questions, please reach out to our Contact Us page.

Damaged/Defective

If your item arrived damaged or became defective due to a manufacturers defect within 30 days, we will gladly help you replace the item. You must email a picture of the defect along with your order number to jennifer@cozeecoo.com.

In the event a product is sold out, CozeeCoo, LLC has the right to cancel the order and refund the amount paid.

If you have any questions, please do not hesitate to contact us at Contact Us.