Frequently Asked Questions

A: Please refer to CozeeCoo®'s Size Chart and CozeeCoo®'s Proper Fit video. The arm span (fingertips, across the arm, chest, opposite arm, and opposite fingertips) is the most accurate measurement to go by when choosing the proper size. In this way our size 12-15 months has worked for children ages 2 and 3 years old.

**If your baby is between sizes or when in doubt, we recommend opting for the larger size. With one size larger, you can apply our custom fit trick, which works well. This also allows the CozeeCoo® to be utilized for a longer period of time.**

While we are confident in our Size Chart as it's based off the World Health Organization (WHO) child growth standards, we also understand measurements come in an array of beautiful baby figures. If you find the CozeeCoo® is still not fitting properly, please be sure to reach out to our Contact Page so we can figure out the best fit together.

A: Please refer to our CozeeCoo® Fit Chart and CozeeCoo®'s Proper Fit video. The logo should sit under (not in front) of the diaper. This will provide the most amount of fabric at the back to comfortably drape over the shoulders. If the fabric cannot comfortably drape over the shoulders then the size is too small. If the fabric comfortably drapes over the shoulders but baby can reach their face with their hands (with the snap level at the tightest setting), or baby can wriggle out, then the CozeeCoo® size is too large. With one size larger, we have a couple custom fit tricks which work well. Please refer to the question below.

A: To utilize a one-size-larger CozeeCoo® for a longer period of time (perhaps over two surgeries), if your little love is between sizes or can simply wriggle out an arm, Please refer to CozeeCoo®'s Proper Fit video, which explains our custom fit tricks in detail.

1) This is the most effective fit trick. Hand-sew the arm opening closed about two inches on each side. Just be sure to sew parallel to the seam. This will create a custom size, which keeps the arms comfortably in place. As your precious love grows, you can remove the stitches to continue use. Below is a photo to help visualize this.



2) The second fit trick is to first twist the front flap once before snapping it closed. This will create a more snug fit, which can also lower the arms a bit more. Just be sure your little love can still reposition while rolling. Below is a photo for reference.



If you find you have any questions, please reach out to info@cozeecoo.com.

A: Yes. CozeeCoo® is listed and registered with the United States Food and Drug Administration (FDA) as a Class I medical device. Each CozeeCoo® is labeled with a Unique Device Identification (UDI) barcode for improved patient safety, device surveillance and device information.

A: Yes, the CozeeCoo® is eligible by both Health Savings Account (HSA) and Health-Care Flexible Savings Account (FSA)/Health Reimbursement Arrangement (HRA) funds with a doctor’s Letter of Medical Necessity (LMN) form; HSA users simply keep the LMN for their records while FSA/HRA users must submit the LMN with their reimbursement claim.

A:  Please share the CozeeCoo® with your healthcare provider to make it part of your healing plan. We are a brand new product (launched March 2021) and in this way everyone including medical personnel are learning about us. We want medical teams to feel confident in how they treat their patients. Some facilities will utilize the CozeeCoo® wearable blanket in the hospital while others prefer the CozeeCoo® to be used for at home recovery. If your healthcare team would like to learn more, receive our brochures or stock the CozeeCoo® for their precious patients, please have them reach out to info@cozeecoo.com.

A: Yes, when used according to CozeeCoo®'s Instructions for Use (IFU). The CozeeCoo® is defined as a wearable blanket or sleep sack (Not a swaddle) where the limbs, chest and body are Not compressed, allowing for rolling and repositioning. The CozeeCoo® is designed for use while sleeping. The American Academy of Pediatrics (AAP) states: "Babies up to 1 year of age should always be placed on their back to sleep during naps and at night. However, if your baby has rolled from their back to their side or stomach on their own, they can be left in that position if they are already able to roll from tummy to back and back to tummy." Please practice safe sleep. The AAP is a wonderful resource (www.aap.org).

A:  CozeeCoo® ships globally through DHL, UPS and USPS. Service titles and calculated shipping estimates from DHL, UPS, and USPS are available at checkout. For details on our shipping, customs and import regulation policies please visit our Terms of Service page.

A: CozeeCoo® does not have sales. As a medical device, we prioritize consistent and accessible prices everyday rather than inflating costs to allow for periodic discounts. This way everyone can rely on the CozeeCoo® at the same price whenever they need it.

A: CozeeCoo® is a new business (launched March, 2021). Our fulfillment center is located in New Jersey in the United States. As we grow, we will be able to forge partnerships with fulfillment centers internationally, which would provide local shipping costs to our customers abroad.

Until then, we ship internationally with the services DHL, UPS, and USPS are able to offer. Please refer to our Terms of Service page for more information on our International Shipping and Customs Policies.

It's important to note international customs departments can charge an additional $40 once the package arrives at the destination country. They will hold the package until the fee is paid.

For those in Singapore, the CozeeCoo® is stocked with Little Warriors who is happy to answer any shipping questions. The currency displayed is in SGD.

A:  CozeeCoo® can be ordered directly from our website and is shipped globally from New Jersey, United States.

We are also stocked with Little Warriors in Singapore, Southeast Asia (the currency displayed is in SGD).

CozeeCoo® is stocked in pediatric hospitals across the United States. Please contact your healthcare provider to learn if your hospital stocks and provides the CozeeCoo®.

If you represent a healthcare facility and would like to stock the CozeeCoo®, please visit our Healthcare Page or reach out to info@cozeecoo.com for more information.

A: Yes. The CozeeCoo® is made from Global Organic Textile Standard (GOTS) certified 100% cotton fabric including the sew-in interfacing fabric and labels. CozeeCoo®'s fabrics are lightweight and hypoallergenic (free from: nickel (a common allergen), toxic dyes or substances, bleach, formaldehyde, and fragrances). We also use knitted interlocking loops for a natural stretch.

A: Yes. The CozeeCoo® comes from a Global Organic Textile Standard certified manufacturing facility. In short, it's as clean as it gets.

Our corrugated cardboard is also made with sensitive skin in mind. We do not use recycled materials as more food contaminants, glue resins and chemical inks from newspapers and receipts are reported in recycled cardboard and papers. At the same time our materials are 100% recyclable and we very much recommend recycling. We simply don't make it a starting point for our littles who need a bit of extra protection while their immune systems are gaining strength.

The outside package has been traveling, however. So after opening the package we recommend washing your hands before touching the CozeeCoo®. Then please feel free for your little love to wear the CozeeCoo® right away.

A: The industry recognized measurement for the warmth of garments and bedding is called the Thermal Overall Grade (TOG). CozeeCoo®'s TOG is .2, which means it's ideal for room temperatures between 75°F to 81°F. As the CozeeCoo® is made from a lightweight, 100% organic knit cotton, it's breathable for those warm summer days and can just be worn with a diaper. For winter days, warmer layers are recommended to be worn specifically under the CozeeCoo®.

The American Academy of Pediatrics (AAP) recommends room temperatures be between 68°F to 72°F. The AAP recommends dressing babies and children in one more layer of clothing than adults in the same conditions. We recommend wearing snug-fitting, breathable, 100% organic cotton clothing under the CozeeCoo®. Please follow the guidelines provided by the AAP at www.aap.org and contact your healthcare provider for safe sleep practices.

A:  Yes. The CozeeCoo® does not alter the way a standard car seat operates, which like clothing is safe for your baby to wear in their car seat when word according to CozeeCoo®'s Instructions for Use (IFU). Just be sure your baby's hands are by their sides before being securely buckled in.

A: CozeeCoo®'s mission is helping babies thrive. Our goal is to stock CozeeCoo®s with pediatric facilities worldwide so we can be where we're needed, when we're needed.

A: Thank you for wanting to help us help others. The continued support from CozeeCoo®'s community means everything and is a gift to witness.

Please share us with your healthcare provider. You can leave a review on our our Home Page or Shop Page (after the description tab), Google and Facebook. We love featuring our CozeeCoo® babies on our Instagram page. Please send us a direct message @cozeecoo or to info@cozeecoo.com with a photo of your little love. Permission is always asked for before we post. If you would simply like to share how things are going, we love messages.

A: Thank you for your interest in the CozeeCoo® for your precious patients. We value our healthcare provider relationships and are happy to work with you so that CozeeCoo® can be where it's needed, when it's needed. By filling out our Healthcare Provider Form we are happy to send you CozeeCoo®'s Vendor Package, which inlcudes our product description, sizing, market compliance and performance, technical details, usage and mainentance, training and support, ordering and pricing, and administrative documents.

It should be noted at this time the CozeeCoo® is registered as a medical device solely in the United States with the Food and Drug Administration (FDA). The CozeeCoo® is sold internationally as a wearable baby blanket. Additionally, we are always happy to recieve inquiries at info@cozeecoo.com. We look forward to connecting.